Montreal Hospitality Group ("we," "us," or "our") operates montrealhospitality.com and associated venue websites including 212, Yoko Luna, Hang Bar, Bord'Elle, and others. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our websites or submit reservation requests.
Information We Collect
Information You Provide
When you submit a reservation or contact request, we collect:
- Full name and contact information (email, phone number)
- Event date, party size, and reservation preferences
- Special requests or occasion details
- Any other information you voluntarily provide in form fields
Information Collected Automatically
When you visit our websites, we may automatically collect certain technical information including your IP address, browser type, pages visited, and time spent on pages. This is used solely to improve our website experience and is not sold or shared with third parties for advertising purposes.
How We Use Your Information
We use the information you provide exclusively to:
- Process and confirm your reservation or inquiry
- Contact you regarding your booking details
- Send relevant follow-up communications about your reservation
- Improve our services and website experience
We do not sell, rent, or trade your personal information to third parties. We do not use your information for unsolicited marketing without your consent.
Reservation Forms & Third-Party Processors
Our reservation forms are processed through Formspree, a secure form backend service. Submissions are transmitted securely and stored in accordance with Formspree's own privacy policy. By submitting a reservation form, you acknowledge that your data passes through this service.
Cookies
Our websites use cookies to remember your language preference, consent choices, and improve your browsing experience. You can manage cookie preferences at any time through the cookie settings banner. Disabling non-essential cookies will not affect your ability to use our site.
Data Retention
We retain reservation and inquiry information for a reasonable period necessary to fulfill your request and for legitimate business record-keeping purposes. You may request deletion of your data at any time by contacting us.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent for communications at any time
To exercise any of these rights, contact us at info@montrealhospitality.com.
Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. Our websites are served over HTTPS and reservation data is transmitted securely.
Children's Privacy
Our services are intended for adults 18 years of age and older. We do not knowingly collect personal information from minors. If you believe a minor has submitted information through our website, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our websites after any changes constitutes acceptance of the revised policy.
Contact
- Email: info@montrealhospitality.com
- Phone: 514-553-6957
- Montreal Hospitality Group, Montreal, Quebec, Canada